Branch Leader: Grow Revenue, Elevate Customer Experience

PNC; Mobile (AL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical / prescription coverage (HSA)

Dental & vision

Life insurance (employee & family)

Disability protection

401(k) with match and pension

Dependent care reimbursement

Backup child/elder care

Adoption & surrogacy assistance

Educational assistance

Wellness program

Maternity / parental leave

Paid holidays

Absence days

Vacation days

Job summary

PNC is seeking a Branch Manager based in Mobile, Alabama, to lead branch performance, drive revenue and customer loyalty through consultative interactions and a differentiated client experience in an omni-channel environment.

The role emphasizes risk management, employee development, and collaboration with ecosystem partners, with a focus on building a high-performing team and ensuring compliance with policies.

Qualifications

• Typically requires 3+ years of related experience.
• No university degree required, but related experience or product knowledge is essential.

Responsibilities

• Lead all aspects of branch performance to drive revenue and customer loyalty.
• Use branded sales processes to achieve sales targets and grow branch revenue.
• Deliver a differentiated client experience and ensure seamless omni-channel service.
• Develop and coach branch team through onboarding, coaching and performance management.
• Manage operations, risk, regulatory compliance and human capital risk for the branch.

Skills

Leadership

Sales management

People management

Risk management

Customer experience

Education

No Degree

Job description

PNC is seeking a Branch Manager based in Mobile, Alabama, to lead branch performance, drive revenue and customer loyalty through consultative interactions and a differentiated client experience in an omni-channel environment.

The role emphasizes risk management, employee development, and collaboration with ecosystem partners, with a focus on building a high-performing team and ensuring compliance with policies.