Branch Leader - Drive Revenue & Exceptional Service

PNC; Chicago (IL); On-site; USD 84,000 - 140,000; Full time

Benefits offered by this job

Medical & Dental benefits

401(k) with match

Paid time off

Job summary

PNC is seeking a branch leader to drive performance, customer experience, and team development in a fast-paced banking environment. The role focuses on consultative sales, cross-functional collaboration, and delivering a best-in-class client experience across in-branch and digital channels.

The successful candidate will lead a high-performing team, manage risk and compliance, and partner with ecosystem stakeholders to grow branch revenue and client trust.

Qualifications

• Candidates should demonstrate strong customer focus and leadership capabilities.
• Experience in retail banking and wealth management is advantageous.
• Ability to lead branch teams and manage risk and compliance.

Responsibilities

• Lead all aspects of branch performance and drive revenue through consultative client interactions.
• Coach staff to deliver a differentiated client experience across channels.
• Ensure regulatory compliance and effective risk management.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results Oriented

Education

No Degree

Job description

PNC is seeking a branch leader to drive performance, customer experience, and team development in a fast-paced banking environment. The role focuses on consultative sales, cross-functional collaboration, and delivering a best-in-class client experience across in-branch and digital channels.

The successful candidate will lead a high-performing team, manage risk and compliance, and partner with ecosystem stakeholders to grow branch revenue and client trust.