Branch Leader: Revenue Growth & Customer Experience

PNC; Green Creek (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

PNC in North Cape May, NJ, is seeking a Branch Manager to lead daily operations, drive revenue, and deliver exceptional customer experiences in an omni-channel environment.

You will build a high-performing team through coaching, onboarding, and performance management, while maintaining strict risk controls and regulatory compliance.

This role emphasizes community involvement, collaboration with partners, and upholding PNC values to create a trusted banking experience.

Qualifications

• Candidates should demonstrate relevant leadership and banking experience in branch operations.
• 3+ years of related experience in retail banking preferred.
• Knowledge of omni-channel sales and risk/compliance practices is ideal.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Coach and develop branch team members through onboarding and ongoing training.
• Deliver a differentiated client experience across in-person and digital channels.
• Ensure risk management and regulatory compliance across branch activities.
• Collaborate with ecosystem partners to expand client solutions.

Skills

Customer Focused

Managing Risk

People Management

Sales Management

Job description

PNC in North Cape May, NJ, is seeking a Branch Manager to lead daily operations, drive revenue, and deliver exceptional customer experiences in an omni-channel environment.

You will build a high-performing team through coaching, onboarding, and performance management, while maintaining strict risk controls and regulatory compliance.

This role emphasizes community involvement, collaboration with partners, and upholding PNC values to create a trusted banking experience.