Branch Leader: Growth, Coaching & Customer Experience

PNC; Marlboro Township (NJ); On-site; USD 100,000 - 140,000; Full time

Job summary

PNC in Millstone Township, New Jersey is seeking a Branch Manager to lead all aspects of branch performance and drive revenue through consultative client interactions in an omni-channel environment.

The role focuses on building a high-performing team through onboarding, coaching and development, ensuring risk management and regulatory compliance, and delivering a differentiated client experience that fosters customer loyalty.

Qualifications

• Requires strong knowledge of banking products and customer experience.
• Experience with branch sales and risk/compliance.
• Leadership and coaching capability.

Responsibilities

• Lead all aspects of branch performance and drive revenue.
• Manage risk and ensure regulatory compliance.
• Develop and coach branch team through onboarding and development.
• Deliver differentiated client experience across omni-channel.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC in Millstone Township, New Jersey is seeking a Branch Manager to lead all aspects of branch performance and drive revenue through consultative client interactions in an omni-channel environment.

The role focuses on building a high-performing team through onboarding, coaching and development, ensuring risk management and regulatory compliance, and delivering a differentiated client experience that fosters customer loyalty.