Branch Leader – Growth & Customer Experience

PNC; West Ocean City (MD); Presencial; USD 70 000 - 117 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

Life insurance

Disability protection

401(k) with match

Pension plan

Stock purchase plan

Dependent care reimbursement

Back-up child/elder care

Education assistance

Wellness program

Paid time off

Resumo da oferta

PNC in Ocean City, MD is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty in an omni-channel environment. You will coach a high-performing team, manage risk and compliance, and collaborate with ecosystem partners to grow consumer and business banking.

This in-office role emphasizes inclusivity, leadership development and a strong focus on delivering a superior client experience. Notary eligibility and background checks apply.

Qualificações

• 3+ years of related experience.
• No Degree is acceptable if accompanied by relevant experience and certifications.
• Notary Public eligibility in the applicable state may be required.

Responsabilidades

• Lead all aspects of branch performance and revenue growth.
• Provide consultative service to improve customers' financial well-being.
• Coach and develop branch team, including onboarding and performance management.
• Ensure risk management, compliance and adherence to policies.
• Drive a differentiated client experience across an omni-channel environment.

Conhecimentos

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Sales Management

Digital Awareness

Effective Communications

Managing Multiple Priorities

Formação académica

No Degree

Descrição da oferta de emprego

PNC in Ocean City, MD is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty in an omni-channel environment. You will coach a high-performing team, manage risk and compliance, and collaborate with ecosystem partners to grow consumer and business banking.

This in-office role emphasizes inclusivity, leadership development and a strong focus on delivering a superior client experience. Notary eligibility and background checks apply.