Branch Leader: Revenue Growth & Customer Experience

PNC; New Jersey; Hybrid; USD 77,000 - 129,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager in North Cape May, NJ. The role leads branch performance, drives revenue and client loyalty, and delivers an omni-channel customer experience. It requires coaching a high performing team, managing risk, and ensuring regulatory compliance.

The position emphasizes talent development, operational excellence, and local community engagement within a supportive, in-office culture.

Qualifications

• No university degree is required; applicable experience may compensate.
• Typically 3+ years of related branch banking experience is preferred.
• Notary Public ability may be required; background checks will apply.

Responsibilities

• Lead all aspects of branch performance and customer experience.
• Drive revenue and loyalty through consultative client interactions.
• Develop a high performing branch team through coaching and onboarding.
• Ensure risk management, compliance, and operational excellence.
• Engage in business development and community involvement.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager in North Cape May, NJ. The role leads branch performance, drives revenue and client loyalty, and delivers an omni-channel customer experience. It requires coaching a high performing team, managing risk, and ensuring regulatory compliance.

The position emphasizes talent development, operational excellence, and local community engagement within a supportive, in-office culture.