Branch Leader & Mortgage Specialist

Columbia Bank; Nampa (ID); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan with employer 


Employee assistance program

Life insurance

Disability insurance

Tuition assistance

Mental health resources

Identity theft protection

Legal support

Auto and home insurance

Pet insurance

Online discount marketplace

Paid vacation, sick days, volunteer, &

Job summary

Columbia Bank in Nampa, ID is seeking an experienced Branch Manager/Operations Leader to ensure the branch meets standards, conducts audits, and coaches staff to deepen customer relationships. This role may also oversee personal bankers and back up a personal banking team for openings and loan requests.

You bring 3 years of retail banking and 2 years of supervisory experience, with Mortgage Loan Officer eligibility. A strong leadership style supports bank-wide client service goals.

Qualifications

• 3 years of retail banking experience required.
• 2 years of management or supervisory experience preferred.
• Demonstrated ability to grow sales by developing long-lasting client relationships.

Responsibilities

• Ensure the branch meets or exceeds operations standards at all times.
• Monitor audits and coach team members to deepen customer relationships.
• Open new accounts, receive loan requests, and gather credit information.
• Manage, lead, train, and coach Tellers; oversee personal bankers as needed.
• Process branch tasks: opening/closing, overdraft monitoring, wires, collections, and stop payments.

Skills

Retail banking

Customer service

Team leadership

Coaching

MLO duties

Education

Associates or Bachelor's in banking/related field

Tools

Banking software

MS Excel

Job description

Columbia Bank in Nampa, ID is seeking an experienced Branch Manager/Operations Leader to ensure the branch meets standards, conducts audits, and coaches staff to deepen customer relationships. This role may also oversee personal bankers and back up a personal banking team for openings and loan requests.

You bring 3 years of retail banking and 2 years of supervisory experience, with Mortgage Loan Officer eligibility. A strong leadership style supports bank-wide client service goals.