Branch Leader: Member Experience & Growth

Affinity Federal Credit Union; Denville (NJ); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Profit sharing

Paid time off

Tuition assistance

Job summary

Affinity Federal Credit Union in Denville, NJ is hiring a Branch Manager to lead daily branch operations, maximize member satisfaction, and drive loan and deposit growth. You will oversee staff, uphold process integrity, and ensure a one-of-a-kind member experience.

The role requires strategic budgeting and planning, strong leadership, and a history of managing teams with Salesforce CRM experience. Excellent communication and relationship-building skills are essential to succeed and advance our

Qualifications

• Minimum 7 years related work experience with at least 2 years in a managerial capacity.
• Prior Salesforce CRM and sales management experience.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Oversee branch activities and accountability for member experience, operational integrity, branch efficiency, and sales.
• Develop long-lasting relationships with personal and business members; drive loan and deposit growth.
• Develop branch budget and business plan to maximize revenue and profitability; deliver a unique member experience.

Skills

Sales management

Salesforce CRM

Communication

Interpersonal skills

Organization

Tools

Salesforce CRM

Job description

Affinity Federal Credit Union in Denville, NJ is hiring a Branch Manager to lead daily branch operations, maximize member satisfaction, and drive loan and deposit growth. You will oversee staff, uphold process integrity, and ensure a one-of-a-kind member experience.

The role requires strategic budgeting and planning, strong leadership, and a history of managing teams with Salesforce CRM experience. Excellent communication and relationship-building skills are essential to succeed and advance our