Branch Leader: Drive Growth & Customer Excellence

Santander Consumer USA Inc.; Englishtown (NJ); On-site; USD 60,000 - 103,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Branch Manager in New Jersey to lead daily branch operations, drive sales, ensure compliance, and coach a high-performing team.

You will develop sales strategies, manage a pipeline of prospects, analyze performance data, balance guest experience with risk controls, and foster professional growth while delivering outstanding customer service. The role requires weekend/evening hours and a strong commitment to customer-centric banking.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in related field or equivalent preferred.
• Experience in retail bank sales management or related operations is required on multiple lines.

Responsibilities

• Direct overall branch performance and lead the team to achieve sales targets.
• Develop and implement sales strategies to grow revenue and market share.
• Motivate sales teams to manage a pipeline of prospects and customers.
• Engage in consultative conversations to offer tailored financial solutions.
• Analyze branch data to drive strategic decisions for performance and efficiency.
• Coach and develop team members, set expectations, and foster growth.
• Manage branch scheduling and ensure compliance with policies.

Skills

Sales leadership

Customer relationships

Leadership

Communication

Problem solving

Data-driven decisions

Coaching

Team management

Risk awareness

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Branch Manager in New Jersey to lead daily branch operations, drive sales, ensure compliance, and coach a high-performing team.

You will develop sales strategies, manage a pipeline of prospects, analyze performance data, balance guest experience with risk controls, and foster professional growth while delivering outstanding customer service. The role requires weekend/evening hours and a strong commitment to customer-centric banking.