Branch Leader: Grow Revenue & Elevate Customer Experience

PNC Financial Services Group, Inc.; Millstone Township (NJ); Hybrid; USD 84,000 - 140,000; Full time

Benefits offered by this job

Medical/prescription coverage

401(k) with company match

Pension plan

Job summary

PNC Financial Services Group, Inc. in Millstone Township, New Jersey, is seeking a Branch Manager to lead a high-performing team and deliver a differentiated customer experience in an omni-channel environment.

You will drive revenue, manage risk, and foster an inclusive culture while coaching staff to provide consultative financial guidance. Based in a full-time in-office role, you will partner with community stakeholders, manage compliance expectations, and strive to achieve branch targets

Qualifications

• Requires 3+ years of related experience or equivalent
• Education may be substituted with relevant certifications and experience
• No degree required but experience in banking preferred

Responsibilities

• Lead all aspects of branch performance.
• Drive revenue and customer loyalty through consultative client interactions and solutions for financial wellbeing.
• Create a differentiated customer experience in an omni-channel environment.
• Collaborate with ecosystem partners across the bank.
• Ensure risk management and regulatory compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Millstone Township, New Jersey, is seeking a Branch Manager to lead a high-performing team and deliver a differentiated customer experience in an omni-channel environment.

You will drive revenue, manage risk, and foster an inclusive culture while coaching staff to provide consultative financial guidance. Based in a full-time in-office role, you will partner with community stakeholders, manage compliance expectations, and strive to achieve branch targets