Branch Leader: Lead Team & Customer Growth

Northrim Bank, Member FDIC; Anchorage (AK); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Inclusive culture

Growth opportunities

Community impact

Job summary

Northrim Bank in Anchorage, AK is seeking an Assistant Branch Manager I or II to lead a dynamic team and deliver outstanding customer service while ensuring branch performance and security.

You’ll coach staff, drive deposits and loans, and partner with the Branch Manager to mentor employees and maintain smooth daily operations. Minimum 3+ years in financial services with 2+ years supervisory experience preferred; Alaska Life Insurance or FINRA licenses are a plus.

Qualifications

• 3+ years in financial services with 2+ years supervisory experience.
• Strong leadership, mentoring, and people-management skills.
• Customer-focused with excellent communication and problem-solving abilities.
• Tech-savvy with intermediate MS Office skills.

Responsibilities

• Champion superior customer first service and branch hospitality.
• Open and close the branch; manage security, cash, and daily reports.
• Coach and inspire your team to reach new heights.
• Grow relationships with existing customers and welcome new ones.
• Drive strategic plans to boost deposits and loans.
• Handle complex transactions and smart lending decisions.
• Schedule staff based on productivity insights.
• Maintain compliance training and policy knowledge.

Skills

MS Office

Leadership

Customer service

Problem solving

Tools

MS Office

Job description

Northrim Bank in Anchorage, AK is seeking an Assistant Branch Manager I or II to lead a dynamic team and deliver outstanding customer service while ensuring branch performance and security.

You’ll coach staff, drive deposits and loans, and partner with the Branch Manager to mentor employees and maintain smooth daily operations. Minimum 3+ years in financial services with 2+ years supervisory experience preferred; Alaska Life Insurance or FINRA licenses are a plus.