Branch Supervisor: Lead Team, Elevate Service & Growth

Northrim Bank; Juneau (AK); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401K with generous match

Paid Time Off + holidays

Parental Leave

Education Assistance

Employee Wellness Program

Job summary

Northrim Bank in Juneau, AK is hiring a Branch Supervisor to lead the branch floor, guide a fast-paced team, and deliver superior customer service every day.

You will coach staff, manage complex transactions, assist with loans and investments, ensure compliance, and seek cross-sell opportunities while keeping cash balanced.

The role offers full-time hours, competitive pay and benefits, including medical, dental, vision, and a 401(k) plan.

Qualifications

• High school diploma or equivalent (higher education a plus).
• At least 3 years of experience in the financial sector.
• Previous leadership, coaching, or training experience.
• Excellent communication and customer service orientation.
• Proficiency with MS Office and openness to learn more.

Responsibilities

• Lead the branch floor as the daily operations captain.
• Coach, mentor, and develop branch staff.
• Handle complex transactions and cross-sell products.
• Assist customers with issues like lost cards and loans.
• Maintain compliance and manage cash workflow.
• Support in loan origination and investment services.

Skills

Leadership

Customer service

Communication

Team coaching

Education

High school diploma or equivalent

Tools

MS Office

Job description

Northrim Bank in Juneau, AK is hiring a Branch Supervisor to lead the branch floor, guide a fast-paced team, and deliver superior customer service every day.

You will coach staff, manage complex transactions, assist with loans and investments, ensure compliance, and seek cross-sell opportunities while keeping cash balanced.

The role offers full-time hours, competitive pay and benefits, including medical, dental, vision, and a 401(k) plan.