Juneau Branch Supervisor: Lead Banking Team

Northrim BanCorp, Inc.; Juneau (AK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K match

Parental leave

Education assistance

EAP

Job summary

Northrim Bank in Juneau, AK is seeking a Branch Supervisor to lead our Juneau Downtown team and deliver superior customer service. You’ll guide daily operations, coach staff, and ensure smooth transaction flow while upholding strong compliance standards.

The role emphasizes people leadership, cross-functional collaboration, and a commitment to community banking. Join us to drive performance and build a culture of service.

Qualifications

• High school diploma or equivalent (bonus points for higher education!).
• 3+ years in the financial world and you’ve climbed some rungs on the ladder.
• Previous leadership, coaching, or training experience (formal or informal).
• Top-notch communication skills and a passion for delivering “WOW” customer service.
• Tech-savvy with MS Office and a hunger to learn more.
• Ability to juggle tasks like a circus performer (minus the flaming swords).

Responsibilities

• Be the go-to leader, orchestrating the daily workflow like a maestro with a headset.
• Tackle complex transactions and empower your team to do the same with confidence.
• Coach, mentor, and inspire our branch staff think of yourself as a people-developer!
• Help customers with everything from “I lost my card!” to “Let’s talk loans.”
• Find creative ways to boost efficiency while keeping compliance tight.
• Spot opportunities to cross-sell, upsell, and wow-sell our products and services.
• Stay ahead of fraud trends with sharp thinking and smarter systems.
• Support in loan origination and investment services (with proper licensing).
• Open/close the branch like a pro and keep our cash drawers balanced like a boss.

Skills

Leadership experience

Customer service focus

MS Office

Communication skills

Financial services experience

Education

High school diploma

Higher education preferred

Tools

National Mortgage Licensing System

Job description

Northrim Bank in Juneau, AK is seeking a Branch Supervisor to lead our Juneau Downtown team and deliver superior customer service. You’ll guide daily operations, coach staff, and ensure smooth transaction flow while upholding strong compliance standards.

The role emphasizes people leadership, cross-functional collaboration, and a commitment to community banking. Join us to drive performance and build a culture of service.