Branch Leader: Growth, Service & Team Leadership

Fairygodboss; Wilmington (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a high-performing team in Wilmington, NC. You will drive deposits, investments, and operations while coaching staff to deliver exceptional client service in a welcoming and inclusive environment.

You will model the brand by prioritizing client needs, managing risk, and leveraging technology to provide cutting-edge financial solutions. Weekend and evening hours are required.

Qualifications

• Experience leading a retail banking team preferred.
• Strong customer service orientation and relationship-building.
• Ability to manage deposits, investments, and operations.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying culture.
• Use the Branch Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching and feedback.
• Encourage ongoing learning and development to keep skills sharp.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment by following policies.

Skills

Leadership

Coaching

Strategic planning

Multitasking

Decision making

Team development

Customer service

Education

High school diploma or GED

Job description

Chase is seeking a Branch Manager to lead a high-performing team in Wilmington, NC. You will drive deposits, investments, and operations while coaching staff to deliver exceptional client service in a welcoming and inclusive environment.

You will model the brand by prioritizing client needs, managing risk, and leveraging technology to provide cutting-edge financial solutions. Weekend and evening hours are required.