Branch Leader: Growth, Coaching & Customer Experience

Fairygodboss; Washington (District of Columbia); On-site; USD 85,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a dynamic team in a Chase Branch, delivering attentive service and a welcoming environment for clients and staff. You will guide deposits and investments growth, manage daily operations, and coach the team to success while representing our brand with hospitality and strong technology solutions.

Responsibilities include setting a clear vision, leveraging the branch scorecard, building relationships with clients and local businesses, and maintaining a

Qualifications

• You have strong leadership with a proven coaching track record.
• You can manage multiple priorities in a fast-paced branch environment.
• You understand risk, controls, and policy adherence.

Responsibilities

• Be a motivating force for the branch team and embody our culture.
• Grow deposits and investments while leading branch operations.
• Coach and develop staff to achieve results and engagement.
• Build relationships with local businesses and the community.
• Maintain strong risk controls and integrity in all actions.
• Lead with technology to enhance client services and solutions.

Skills

Leadership

Coaching

Customer service

Decision making

Technology adoption

Education

High school diploma or GED

College degree or military equivalent

Tools

Branch Scorecard

Job description

Chase is seeking a Branch Manager to lead a dynamic team in a Chase Branch, delivering attentive service and a welcoming environment for clients and staff. You will guide deposits and investments growth, manage daily operations, and coach the team to success while representing our brand with hospitality and strong technology solutions.

Responsibilities include setting a clear vision, leveraging the branch scorecard, building relationships with clients and local businesses, and maintaining a