Branch Manager: Growth Leader & People Coach

JPMorganChase; Wilmington (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health care

Wellness centers

401(k) retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking a Branch Manager in Wilmington, NC to lead a team, grow deposits and investments, and deliver exceptional client experiences. You will manage operations, coach staff, and ensure risk controls are in place while representing the brand with hospitality and cutting‑edge financial solutions.

The role requires strong leadership, a high school diploma, and the ability to work branch hours including weekends. Travel for training may be required.

Qualifications

• Passion for creating exceptional client experiences and strong branch culture.
• Proven leadership with coaching and empowering teams.
• Ability to manage multiple priorities and growth planning.

Responsibilities

• Motivate the branch team by sharing vision and upholding our Service, Heart, Curiosity, Courage, Excellence culture.
• Leverage Branch Scorecard to grow deposits and investments.
• Understand client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching and feedback.
• Promote ongoing learning and development within the team.
• Engage with local businesses to strengthen branch presence and community ties.
• Maintain strong risk and control environment with integrity and policy adherence.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

People development

Education

High school diploma

Job description

JPMorganChase is seeking a Branch Manager in Wilmington, NC to lead a team, grow deposits and investments, and deliver exceptional client experiences. You will manage operations, coach staff, and ensure risk controls are in place while representing the brand with hospitality and cutting‑edge financial solutions.

The role requires strong leadership, a high school diploma, and the ability to work branch hours including weekends. Travel for training may be required.