Branch Leader: Growth, Service & Team Coaching

J.P. Morgan Chase & Co.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase is seeking a Branch Manager in New York to lead a high-performing team, grow deposits and investments, and ensure exceptional client experiences. You will coach staff, maintain strong risk controls, and represent our brand with hospitality and integrity.

The role requires 2+ years of branch leadership experience, the ability to work weekend/evening hours, and a high school education (GED or foreign equivalent). A college degree is preferred.

Qualifications

• 2+ years of branch leadership or Retail Banking experience.
• Willing to work branch hours, including weekends and evenings.
• High school diploma or GED.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Education

High school / GED or foreign equiv

College degree or military equivalent

Job description

JPMorgan Chase is seeking a Branch Manager in New York to lead a high-performing team, grow deposits and investments, and ensure exceptional client experiences. You will coach staff, maintain strong risk controls, and represent our brand with hospitality and integrity.

The role requires 2+ years of branch leadership experience, the ability to work weekend/evening hours, and a high school education (GED or foreign equivalent). A college degree is preferred.