Branch Leader: Growth, Service & Team Coach

Santander; East Orange (NJ); On-site; USD 60,000 - 103,000; Full time

Job summary

Santander East Orange Branch is seeking a Branch Manager to lead daily operations, drive sales, and enhance customer satisfaction at the East Orange, NJ location. You will coach a diverse team, manage branch performance, and ensure regulatory compliance while delivering an outstanding customer experience.

Ideal candidates bring several years of retail banking leadership, strong relationship-building skills, and a proven ability to improve operational efficiency in a fast-paced environment.

Qualifications

• Bachelor’s Degree preferred.
• 3+ years in retail bank sales management or related operations.
• 5+ years in retail sales management or equivalent.
• Experience with Santander processes and systems preferred.

Responsibilities

• Direct overall branch performance and sales targets.
• Develop and implement sales strategies to grow revenue and market share.
• Coach and develop team members and manage scheduling.
• Ensure compliance with banking regulations and risk management.
• Engage with customers to provide tailored financial solutions.

Skills

Leadership

Sales leadership

Customer relationship building

People management

Communication

Data-driven decisions

Regulatory compliance knowledge

Education

High school diploma or GED

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Santander East Orange Branch is seeking a Branch Manager to lead daily operations, drive sales, and enhance customer satisfaction at the East Orange, NJ location. You will coach a diverse team, manage branch performance, and ensure regulatory compliance while delivering an outstanding customer experience.

Ideal candidates bring several years of retail banking leadership, strong relationship-building skills, and a proven ability to improve operational efficiency in a fast-paced environment.