Branch Leader - Growth, Service & Digital Innovation

Santander US; New York (NY); In loco; USD 60.000 - 103.000; Tempo pieno

Descrizione del lavoro

Santander US in New York seeks a Branch Manager to lead the branch, drive sales, ensure excellent customer experience, and oversee daily operations. You will coach a team, manage risk, and ensure compliance with banking regulations while delivering strong financial results.

The ideal candidate has 3+ years in branch sales management, proven leadership, and a customer-centric mindset; Bachelor’s preferred. Strong communication and data-driven decision making are required, with flexibility for

Competenze

• 3+ years demonstrated successful experience in Retail Bank sales management or related bank operations
• 5+ years experience in Retail sales management or equivalent
• 3+ years experience selling products in an incentive-based environment

Mansioni

• Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction.
• Develop and implement sales strategies to grow revenue and market share.
• Coach and develop team members, setting clear expectations and driving performance.
• Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch.
• Accountable for risk management and compliance within a complex banking environment.

Conoscenze

Retail bank sales management

Sales leadership

Customer-centric

Leadership & team management

Communication skills

Data-driven decisions

Formazione

High school diploma or GED

Bachelor’s degree (preferred)

Strumenti

Microsoft Office

Descrizione del lavoro

Santander US in New York seeks a Branch Manager to lead the branch, drive sales, ensure excellent customer experience, and oversee daily operations. You will coach a team, manage risk, and ensure compliance with banking regulations while delivering strong financial results.

The ideal candidate has 3+ years in branch sales management, proven leadership, and a customer-centric mindset; Bachelor’s preferred. Strong communication and data-driven decision making are required, with flexibility for