Branch Leader: Grow Revenue & Elevate Customer Experience

Santander Consumer USA Inc.; Northern (KY); Hybrid; USD 60,000 - 103,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Branch Manager to oversee daily branch operations, drive sales targets, and deliver exceptional customer service. You will lead a team, coach staff, manage scheduling, and ensure compliance with banking regulations while leveraging digital tools to improve efficiency.

This role requires building relationships, analyzing performance data, and creating a positive workplace to foster growth and engagement across the branch network.

Qualifications

• Requires strong leadership and staff development abilities.
• Experience in Retail Bank sales management or related operations is required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Direct overall branch performance and lead sales targets.
• Develop and implement sales strategies to grow revenue.
• Coach and develop team members and manage scheduling.

Skills

Leadership

Communication

Customer service

Sales

Problem solving

Coaching

Data-driven decisions

Risk management

Team management

Education

High school diploma, GED

Bachelor’s degree related field

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Branch Manager to oversee daily branch operations, drive sales targets, and deliver exceptional customer service. You will lead a team, coach staff, manage scheduling, and ensure compliance with banking regulations while leveraging digital tools to improve efficiency.

This role requires building relationships, analyzing performance data, and creating a positive workplace to foster growth and engagement across the branch network.