Branch Leader: Growth, Service & Ops

Southern Michigan Bank & Trust; Union City (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Southern Michigan Bank & Trust in Union City, MI, seeks a Branch Manager to lead a high-performing team and advance the bank’s strategic plan. You will drive service, sales, and branch operations while building lasting customer relationships and ensuring compliance with policies and regulations.

The role emphasizes staff development, community engagement, and responsible risk management in a dynamic, customer-focused environment.

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and experience.
• 3-5 years of banking experience is preferred, including staff leadership responsibilities.
• Leadership and branch operations experience preferred.
• Experience leading branch teams and managing operations.
• Ability to manage multiple priorities in a high-pace environment.

Responsibilities

• Provide daily leadership and oversight for all branch operational functions
• Manage branch profitability, growth, and performance metrics, including the retention and expansion of deposits, appropriate budgeting, and development of customer relationships
• Lead, coach, and develop branch employees to achieve service, sales, and operational excellence
• Analyze local market trends and identify current and prospective sales opportunities to drive branch growth
• Promptly address employee performance needs and customer satisfaction issues, ensuring quality service standards are maintained
• Ensure strict adherence to bank policies, regulatory requirements, security procedures, and risk mitigation practices
• Build and maintain strong relationships with customers, businesses, and community partners to enhance the bank’s presence
• Engage in community involvement and business development activities to expand branch visibility and generate new opportunities
• Manage multiple priorities in fast paced environment while maintaining confidentiality and protecting the bank’s interest

Skills

Leadership

Staff supervision

Customer service

Sales development

Regulatory compliance

Education

Bachelor’s degree or equivalent mix of education/experience

Job description

Southern Michigan Bank & Trust in Union City, MI, seeks a Branch Manager to lead a high-performing team and advance the bank’s strategic plan. You will drive service, sales, and branch operations while building lasting customer relationships and ensuring compliance with policies and regulations.

The role emphasizes staff development, community engagement, and responsible risk management in a dynamic, customer-focused environment.