Branch Leader: Growth, Service & Compliance

Achieva Credit Union; Palm Harbor (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Achieva Credit Union is seeking an Assistant Branch Manager in Palm Harbor, FL to drive branch performance through sales and service excellence. You will lead a diverse team, coach staff, manage schedules, and partner with senior leaders to execute strategic initiatives.

The role emphasizes a member-centric culture, regulatory compliance, and cross-selling credit union products while fostering team growth and engagement. This is an in-person, hands-on leadership position with occasional travel.

Qualifications

• High school diploma or equivalent; finance/business coursework a plus.
• Proven experience in branch operations in financial services.
• Experience setting performance expectations and coaching teams.

Responsibilities

• Lead a diverse branch team with coaching and performance feedback to meet service and sales goals.
• Ensure operational efficiency and regulatory compliance across branch activities.
• Collaborate with Branch Development Manager and Market President on strategy and execution.
• Promote a member-centric culture and cross-selling opportunities while maintaining service quality.

Skills

Staff coaching

Regulatory compliance

Performance management

Cross-selling

Customer service

Education

High school diploma

Finance/business coursework

Tools

Coconut

Sugar

Banking software

Job description

Achieva Credit Union is seeking an Assistant Branch Manager in Palm Harbor, FL to drive branch performance through sales and service excellence. You will lead a diverse team, coach staff, manage schedules, and partner with senior leaders to execute strategic initiatives.

The role emphasizes a member-centric culture, regulatory compliance, and cross-selling credit union products while fostering team growth and engagement. This is an in-person, hands-on leadership position with occasional travel.