Branch Leader: Growth, Service & Community Impact

Seattle Credit Union; Lynnwood (WA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

401k matching

Paid time off

Medical benefits

Volunteer time off

Job summary

Seattle Credit Union is seeking a Branch Manager to lead a full-service financial center in the Greater Seattle area. You will drive sales and service excellence, manage staff, and ensure compliant operations to deliver an outstanding member experience.

You will implement risk controls, grow membership, engage in community partnerships, and develop your team while upholding the credit union’s mission and values.

Qualifications

• Associate degree, or higher, in business or similar areas of study; or direct experience equivalent.
• Five (5)+ years of experience in financial/banking services.
• Three (3)+ years as a people manager.
• Comprehensive knowledge of the state and federal regulations such as Reg. B, Reg. E, Reg. D, Reg. CC, Reg. Z, and the Bank Secrecy Act
• Exceptional interpersonal skills with the ability to inspire and motivate others
• Strategic thinker with excellent problem-solving and decision-making abilities
• Proficiency in using banking software and digital tools
• Excellent verbal and written communication skills with experience in formal business communications
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)

Responsibilities

• Builds and executes branch plans in alignment with the overall business strategy.
• Ensures all branch operational imperatives are met or exceeded including but not limited to compliance, regulatory procedures, and expense controls.
• Demonstrates a high level of proficiency in setting expectations, effective delegation, organizing work and coaching toward results.
• Demonstrates an exceptional level of product knowledge and sales acumen.
• Prioritizes and manages time effectively to follow through and complete tasks within their area of responsibility.
• Regularly provides input and recommendations that advance team success.
• Advances mission and vision through internal and external audiences; actively inspires and engages their team.
• Manages the branch budget to ensure adherence and alignment with organizational priorities.
• Engages with data to identify recommendations and propose solutions that promote team, branch and community success.
• Manages all audit requests, inquiries, and solutions.
• Manage formal and informal training to contribute to the individual success of team members.
• Champions Seattle Credit Union Values as a cornerstone of our business culture.
• Accountable for employee relations and culture; seeks guidance as necessary.
• Seeks out community partnerships, follows up on community outreach opportunities and maintains relationships with key community partners.
• Manages and makes recommendations pertaining to appointment and lobby management software.
• Strong leader in loss prevention and safeguarding of member assets.
• Demonstrates a propensity toward curiosity and inclusion.
• Maintains regular and punctual attendance.
• Other duties as assigned.

Skills

People management

Regulatory knowledge

Strategic thinking

Customer service

Budget management

Data analysis

Communication skills

Education

Associate degree or higher in business or similar

Tools

Banking software

Microsoft Office

Job description

Seattle Credit Union is seeking a Branch Manager to lead a full-service financial center in the Greater Seattle area. You will drive sales and service excellence, manage staff, and ensure compliant operations to deliver an outstanding member experience.

You will implement risk controls, grow membership, engage in community partnerships, and develop your team while upholding the credit union’s mission and values.