Branch Leader: Growth, Service & Coaching

Aumni; Illinois; On-site; USD 80,000 - 105,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a Chase Branch, delivering attentive service, growing deposits and investments, and coaching the team for success. You will manage operations and uphold risk controls while representing the brand with hospitality.

You will guide staff to meet client needs, drive community engagement, and ensure compliance with bank policies in a fast-paced environment.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Proven ability to coach and empower employees to achieve results.
• Strong focus on customer service and building lasting client relationships.
• Ability to manage branch operations, risk controls, and compliance.
• Willingness to work branch hours including weekends and evenings.

Responsibilities

• Lead and motivate the branch team with a clear vision and core values.
• Grow deposits and investments by executing branch strategies.
• Balance client needs with risk controls and policy adherence.
• Coach staff, provide feedback, and celebrate successes to boost morale.
• Engage with local businesses and the community to strengthen presence.
• Maintain high standards of hospitality and service for clients and employees.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Branch hours

Retail banking

People development

Education

High school diploma or GED

College degree (preferred)

Job description

Chase is seeking a Branch Manager to lead a Chase Branch, delivering attentive service, growing deposits and investments, and coaching the team for success. You will manage operations and uphold risk controls while representing the brand with hospitality.

You will guide staff to meet client needs, drive community engagement, and ensure compliance with bank policies in a fast-paced environment.