Branch Leader: Grow Deposits & Elevate Customer Experience

JPMorganChase; Colton (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a Chase Branch, delivering attentive service and a welcoming environment for clients and employees. You will manage deposits, investments, operations, and coach the team for success, representing the brand with hospitality and cutting-edge financial technology.

You will nurture client relationships, guide the team through coaching, and ensure strong risk controls while collaborating with experts to address clients' financial needs.

Qualifications

• Passion for exceptional client experiences and a welcoming branch culture.
• Proven coaching and empowerment to grow team performance.
• Ability to manage multiple priorities and develop growth plans.
• Strong decision-making in fast-paced environments.
• Experience in maintaining a robust risk and control environment.
• Influence and connect team, partners, and clients with technology.

Responsibilities

• Be a motivating force for the branch by embodying our culture and values.
• Grow deposits and investments by leveraging the Branch Scorecard.
• Prioritize meeting client needs to build lasting relationships.
• Build a high-performing team through coaching and feedback.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Uphold risk and control integrity by following policies.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & Controls

Tech adoption

Client focus

Team development

Communication

Education

High school degree or GED

College degree or military equivalent

Job description

Chase is seeking a Branch Manager to lead a Chase Branch, delivering attentive service and a welcoming environment for clients and employees. You will manage deposits, investments, operations, and coach the team for success, representing the brand with hospitality and cutting-edge financial technology.

You will nurture client relationships, guide the team through coaching, and ensure strong risk controls while collaborating with experts to address clients' financial needs.