Branch Leader: Growth, Service & Team Coaching

Aumni; Bakersfield (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a team in delivering attentive service and a welcoming environment for clients and colleagues. You will drive deposits and investments growth, oversee operations, and coach staff to achieve success while upholding Chase's standards of hospitality and integrity.

The role requires a high school diploma or GED, 2+ years of leadership in retail banking, and the ability to work weekend/evening hours. Training and travel for in‑person sessions are included.

Qualifications

• Passion for creating exceptional client experiences and shaping branch culture.
• Proven leadership with coaching and empowering teams to achieve results.
• Ability to manage multiple priorities in a fast‑paced banking branch.
• Strong decision making to navigate challenges and drive growth.
• Experience maintaining a robust risk and control environment and policy adherence.
• Ability to educate and connect teams, partners and clients with technology.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase values.
• Use the Branch Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Coach and develop the team to boost morale and performance.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment in daily operations.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Technology adoption

Team development

Customer focus

Education

High school diploma or GED

Job description

Chase is seeking a Branch Manager to lead a team in delivering attentive service and a welcoming environment for clients and colleagues. You will drive deposits and investments growth, oversee operations, and coach staff to achieve success while upholding Chase's standards of hospitality and integrity.

The role requires a high school diploma or GED, 2+ years of leadership in retail banking, and the ability to work weekend/evening hours. Training and travel for in‑person sessions are included.