Branch Leader: Growth, Sales & Talent Development

The Adecco Group; Byron Township (MI); On-site; USD 70,000 - 120,000; Full time

Job summary

The Adecco Group is seeking a Branch Manager to lead growth, client relationships, and branch performance. You will drive sales plans, recruitment strategies, and P&L management while mentoring a high-performing team and delivering excellent service to clients and candidates.

You will develop business opportunities, set pay/bill rates, and ensure compliance with labor standards. This role emphasizes leadership, budgeting, and client satisfaction across the branch network.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• Two year’s direct sales experience with a proven track record measured by increased responsibilities.
• One year of supervisory / management experience with a sales or service-oriented staff.
• Working knowledge of labor and employment laws.
• Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.

Responsibilities

• Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.
• Ensures all agreed-upon client requirements are completed and in line with agreed SLA targets.
• Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts.
• Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates.
• Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.
• Works closely with sales/upper management to understand the client’s business, staffing needs, culture, and program expectations.
• Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores.
• Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.
• Sets and monitors pay and bill rates based on skill categories.

Skills

Sales experience

Supervisory experience

Communication skills

MS Office

Planning

People management

Job description

The Adecco Group is seeking a Branch Manager to lead growth, client relationships, and branch performance. You will drive sales plans, recruitment strategies, and P&L management while mentoring a high-performing team and delivering excellent service to clients and candidates.

You will develop business opportunities, set pay/bill rates, and ensure compliance with labor standards. This role emphasizes leadership, budgeting, and client satisfaction across the branch network.