Branch Leader: Growth, Experience & Team Coaching

PNC Financial Services Group; Marysville (OH); On-site; USD 83,000 - 138,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

401(k) with match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC Financial Services Group is seeking a Branch Manager for the Marysville, OH area. You’ll lead a high-performing branch team, drive revenue, manage risk and deliver an exceptional omni‑channel customer experience.

The role emphasizes coaching, onboarding, and development of staff, while maintaining regulatory compliance and a strong customer focus. In-office position with competitive benefits and incentives.

Qualifications

• Requires strong knowledge of retail banking practices and customer service excellence.
• Experience leading teams and driving sales targets within a branch setting.
• Familiarity with risk management, compliance and omni‑channel customer experiences.

Responsibilities

• Plan and execute branch initiatives to drive revenue and customer loyalty.
• Lead a branded sales process to achieve targets and grow share of wallet.
• Coach staff to deliver a differentiated client experience and resolve issues quickly.
• Oversee operational risk, staffing, onboarding and performance management.
• Foster an inclusive, high-performing branch culture aligned with PNC values.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group is seeking a Branch Manager for the Marysville, OH area. You’ll lead a high-performing branch team, drive revenue, manage risk and deliver an exceptional omni‑channel customer experience.

The role emphasizes coaching, onboarding, and development of staff, while maintaining regulatory compliance and a strong customer focus. In-office position with competitive benefits and incentives.