Branch Leader: Customer-Driven Banking & Growth (DC, In-Office)

PNC Financial Services Group, Inc.; Washington (District of Columbia); On-site; USD 84,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Washington, DC is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty, and deliver an omni‑channel, differentiated client experience.

You will coach and develop the branch team, manage risk and compliance, and collaborate with ecosystem partners to grow share‑of‑wallet while maintaining strong balance sheet oversight.

Qualifications

• Typically requires 3+ years of related experience.
• No university degree required.
• Proven leadership and coaching capabilities.

Responsibilities

• Lead all aspects of branch performance.
• Drive revenue and customer loyalty through consultative interactions and solutions.
• Coach and develop branch team for high performance.
• Ensure risk management and regulatory compliance.
• Deliver a differentiated client experience in an omni‑channel environment.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results Oriented

Branch Banking

Digital Awareness

Effective Communications

Managing Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Washington, DC is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty, and deliver an omni‑channel, differentiated client experience.

You will coach and develop the branch team, manage risk and compliance, and collaborate with ecosystem partners to grow share‑of‑wallet while maintaining strong balance sheet oversight.