Branch Leader: Grow Revenue & Customer Experience

PNC Financial Services Group, Inc.; Chillicothe (OH); On-site; USD 70,000 - 117,000; Full time

Job summary

PNC in Chillicothe, OH is seeking a Branch Leader to drive branch performance, revenue, and customer loyalty through consultative interactions and an omni-channel sales approach. You will lead a team, coach talent, and ensure risk and compliance while delivering an exceptional client experience.

You will collaborate with ecosystem partners to expand share-of-wallet, and champion PNC values by creating an inclusive, high-performing branch culture. Base salary is set with incentive eligibility.

Qualifications

• 3+ years of related experience typical for this level.
• Role requires understanding of branch banking, sales, and risk/compliance.

Responsibilities

• Lead all aspects of branch performance and revenue through consultative client interactions and omni-channel solutions.
• Drive sales targets and customer loyalty by leveraging a branded sales process and ecosystem partnerships.
• Coach and develop a high-performing branch team through onboarding, coaching, and performance management.
• Manage risk and compliance, ensuring adherence to policies and procedures.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results Oriented

Education

No Degree

Job description

PNC in Chillicothe, OH is seeking a Branch Leader to drive branch performance, revenue, and customer loyalty through consultative interactions and an omni-channel sales approach. You will lead a team, coach talent, and ensure risk and compliance while delivering an exceptional client experience.

You will collaborate with ecosystem partners to expand share-of-wallet, and champion PNC values by creating an inclusive, high-performing branch culture. Base salary is set with incentive eligibility.