Branch Leader: Grow Sales & Service Excellence

Align Credit Union; Framingham (MA); On-site; USD 67,000 - 84,000; Full time

Job summary

Align Credit Union in Framingham, MA is seeking a Branch Manager to oversee daily operations, sales and service culture, and ensure members receive the highest level of service.

You will lead a branch team, manage staffing, training, and performance, drive growth through community relationships, and ensure compliance with regulations and policies. The role includes a Monday–Friday schedule with occasional Saturdays, totaling 40 hours per week.

Qualifications

• Three to five years of banking or similar experience.
• An associate's degree, or specialized training or license.
• Strong organizational and time-management skills.
• Knowledge of branch operations and regulatory requirements.

Responsibilities

• Lead the branch team to meet sales and service goals.
• Ensure compliance with state and federal regulations.
• Hire, train, and coach staff; manage performance.

Skills

Banking experience

Regulatory knowledge

Leadership

Education

Associate degree

Job description

Align Credit Union in Framingham, MA is seeking a Branch Manager to oversee daily operations, sales and service culture, and ensure members receive the highest level of service.

You will lead a branch team, manage staffing, training, and performance, drive growth through community relationships, and ensure compliance with regulations and policies. The role includes a Monday–Friday schedule with occasional Saturdays, totaling 40 hours per week.