Branch Growth & Service Leader

Connex Credit Union; Guilford (CT); On-site; USD 49,000 - 73,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Paid time off

401K with match

Community outreach

Job summary

Connex Credit Union in Guilford, CT is seeking an Assistant Branch Manager to lead a team, grow member relationships, and drive sales and service excellence. The role includes coaching staff, overseeing branch operations, and substituting for the Branch Manager as needed.

Applicants should have a college degree or equivalent experience, supervisory skills, and knowledge of consumer banking laws. Typical schedule is 40+ hours weekly, including Saturdays, in a full-time role.

Qualifications

• College Degree or equivalent work experience.
• Minimum 1 year retail sales management or branch experience with heavy customer contact.
• 1 year interviewing experience in consumer loans and related insurances.
• 2 years of direct supervisory experience.
• Knowledge of federal and state laws governing consumer banking.
• Ability to manage multiple tasks simultaneously.
• Excellent interpersonal skills.
• Ability to analyze member problems and find beneficial solutions quickly.
• Continued education through selected training courses.
• Provides coverage for other branches when needed.
• Windows, Microsoft Word & Excel skills.
• 40+ hours per week, Saturdays.

Responsibilities

• Coaches’ sales and service skills to branch team members on a regular basis.
• Assists Branch Manager in developing goal attainment strategies and analyses results.
• Oversees daily branch operations and maintains standards.
• Builds relationships with SEG groups and local businesses to grow the business.
• Interviews loan applicants and analyzes credit and financial information.
• Pre-qualifies mortgage and home equity candidates.
• Manages branch reporting to measure productivity.

Skills

Interpersonal skills

Analytical problem solving

Multitasking

Education

College degree or equivalent work experience

Tools

Microsoft Word

Microsoft Excel

Job description

Connex Credit Union in Guilford, CT is seeking an Assistant Branch Manager to lead a team, grow member relationships, and drive sales and service excellence. The role includes coaching staff, overseeing branch operations, and substituting for the Branch Manager as needed.

Applicants should have a college degree or equivalent experience, supervisory skills, and knowledge of consumer banking laws. Typical schedule is 40+ hours weekly, including Saturdays, in a full-time role.