Branch Leader: Service-Driven Growth

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Health insurance

Retirement plan

Commuter benefits

Job summary

Harvard FCU seeks a Branch Manager to lead operations at the MGH branch in Boston, ensuring top-tier service, sales growth, and regulatory compliance. You will supervise staff, foster strong member relationships, and drive community presence while aligning with federal and state banking regulations.

Applicants should have a bachelor’s degree or equivalent, 3+ years in banking leadership, notary status, and proven sales/people skills. Local travel and lifting up to 35 pounds may be required.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Minimum of 3 years’ relevant work experience.
• Strong understanding of federal and state banking regulations and compliance.
• Proven experience in a leadership role within a financial institution.
• Notary Public registration required (or obtained within 90 days of hire).
• Excellent communication and interpersonal skills.
• Demonstrated written and verbal communication skills, business development, sales and training skills necessary.
• Strong problem-solving skills and attention to detail.
• Ability to lead and motivate a team.
• Must display a high level of comfort and sensitivity working within the diverse and multicultural atmosphere.
• Position requires local area travel to various affiliate locations.
• Ability to lift up to 35 pounds.

Responsibilities

• Lead branch operations: scheduling, opening/closing, daily balancing, security, and audits.
• Grow deposits and drive membership growth by engaging with existing members and sourcing leads.
• Ensure compliance with federal/state laws and internal policies.
• Achieve sales goals through strategic initiatives and member engagement.
• Represent Harvard FCU in the community and at networking events.

Skills

Leadership

Communication

Notary Public

Regulatory knowledge

Customer service

Education

Bachelor's degree or equivalent

Job description

Harvard FCU seeks a Branch Manager to lead operations at the MGH branch in Boston, ensuring top-tier service, sales growth, and regulatory compliance. You will supervise staff, foster strong member relationships, and drive community presence while aligning with federal and state banking regulations.

Applicants should have a bachelor’s degree or equivalent, 3+ years in banking leadership, notary status, and proven sales/people skills. Local travel and lifting up to 35 pounds may be required.