Branch Manager: Customer Growth & Experience

PNC Financial Services Group, Inc.; Decatur, Northern (GA, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Decatur, GA is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty through consultative client interactions, and deliver a differentiated, easy banking experience in an omni‑channel environment.

You will recruit and coach a high‑performing team, ensure risk and regulatory compliance, and collaborate with ecosystem partners to grow both consumer and business relationships while maintaining strong community

Qualifications

• Roles at this level typically do not require a university/college degree, but do require related experience or product knowledge to accomplish primary duties.
• Usually requires 3+ years of related experience.

Responsibilities

• Lead all aspects of branch performance and drive revenue and customer loyalty.
• Create a differentiated customer experience in an omni-channel environment.
• Coach and develop branch team members and manage risk and compliance.

Skills

Leadership

People Management

Sales Management

Client Counseling

Customer Experience

Decision Making

Job description

PNC Financial Services Group, Inc. in Decatur, GA is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty through consultative client interactions, and deliver a differentiated, easy banking experience in an omni‑channel environment.

You will recruit and coach a high‑performing team, ensure risk and regulatory compliance, and collaborate with ecosystem partners to grow both consumer and business relationships while maintaining strong community