Branch Leader: Grow People, Serve Members

OneAZ Credit Union; Yuma (AZ); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Generous paid time off

Job summary

OneAZ Credit Union in Yuma, AZ is hiring an Assistant Branch Manager to coach the branch team, exceed member expectations, and manage risk. The role involves loan oversight, customer service, and community outreach to strengthen local relationships.

Located at the Main Yuma Branch, you will direct staff activities, monitor performance, and assist in budgeting. Strong written and spoken communication, and cash handling experience are essential for success in this position.

Qualifications

• High School Diploma or GED required.
• One to three years' related experience in a customer service, sales, or client-facing role.
• Experience with policy and procedure compliance and management.
• One year of cash handling preferred, ideally at a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, internet, and writing skills.
• A passion for people, innovation, and growth.
• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Target hiring range $56,823.44 - $71,029.30 (Depending on experience and prior to any incentives this position is eligible for)

Responsibilities

• Assists Branch Manager in directing and coordinating activities to implement Credit Union’s policies, procedures, and practices.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Assists in establishing procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Assists Branch Manager in developing branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Partners with Branch Manager to conduct community outreach efforts to promote brand awareness and local relationships.
• Leads branch team of associates; interviewing, hiring, training, and evaluating performance.
• Prepares financial and regulatory reports required by law and the Board.
• Maintains branch reports for internal use and corporate officers.
• Assists with annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Opens, secures, and closes branch as needed.

Skills

Customer service

Sales skills

Relationship-building

Communication

Cash handling

Written communication

Education

High School Diploma or GED

Job description

OneAZ Credit Union in Yuma, AZ is hiring an Assistant Branch Manager to coach the branch team, exceed member expectations, and manage risk. The role involves loan oversight, customer service, and community outreach to strengthen local relationships.

Located at the Main Yuma Branch, you will direct staff activities, monitor performance, and assist in budgeting. Strong written and spoken communication, and cash handling experience are essential for success in this position.