Assistant Branch Manager

OneAZ Credit Union; Yuma (AZ); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Paid time off

Job summary

OneAZ Credit Union in Yuma, AZ is seeking an Assistant Branch Manager to coach a team, exceed member expectations, and manage branch operations.

The role involves guiding credit policies, approving loans, promoting products, and building community relationships while maintaining compliance and preparing reports.

Qualifications

• High School Diploma or GED required.
• 1–3 years' related experience in a customer service, sales, or client-facing role.
• Experience with policy and procedure compliance and management.
• One year of cash handling preferred, ideally at a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, internet, and writing skills.

Responsibilities

• Assists Branch Manager in directing and coordinating activities to implement Credit Union’s policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Assists in establishing procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Assists Branch Manager in developing branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Partners with Branch Manager to conduct community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
• Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
• Maintains branch reports for internal use, the Board of Directors, and Corporate Officers.
• Assists Branch Manager with the preparation and monitoring of annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Opens, secures, and closes branch as needed.

Skills

Customer service

Sales

Client-facing

Policy compliance

Cash handling

Relationship building

Written communication

Education

High School Diploma or GED

Job description

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

You’reimpactful, compassionate, and fearless,ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you,let’sbuild something great together.

What You’ll Do

This position will be located at our Main Yuma Branch: 2799 S 4th Ave, Yuma, AZ 85364

OneAZ's The Assistant Branch Manager coaches, develops, and empowers branch associates, while exceeding member expectations, managing risk, and supporting organizational growth.

• Assists Branch Manager in directing and coordinating activities to implement Credit Union’s policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Assists in establishing procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Assists Branch Manager in developing branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Partners with Branch Manager to conduct community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
• Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
• Maintains branch reports for internal use, the Board of Directors, and Corporate Officers.
• Assists Branch Manager with the preparation and monitoring of annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Opens, secures, and closes branch as needed.

What You Bring

• High School Diploma or General Educational Development (GED) required.
• One to three years' related experience in a customer service, sales, or client-facing role.
• Experience with policy and procedure compliance and management.
• One year of cash handling preferred, ideally at a financial institution.
• Strong relationship-building and client-focused sales skills.
• Excellent verbal, phone, email, internet, and writing skills.
• A passion for people, innovation, and growth.
• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Target hiring range $56,823.44 - $71,029.30 (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ,we’renot just a credit union;we’rea financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bankfor new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.