Branch Leader – Finance & Member Growth

Elements; Indianapolis (IN); Hybrid; USD 70,000 - 105,000; Full time

Job summary

Elements Financial in Indianapolis, IN is seeking a Branch Manager to lead all aspects of branch operations, sales performance, and member experience. You will develop your team, manage relationships with local businesses and partners, and drive growth while ensuring compliance and risk controls.

The role emphasizes coaching, community engagement, and delivering comprehensive financial solutions across consumer and business banking products.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of three years of leadership experience in branch banking, financial services, sales, or retail management.
• Demonstrated success in business development, relationship management, networking, community engagement, and achieving sales goals.
• Strong knowledge of consumer and business banking, deposits, lending, treasury management, and relationship-based sales practices.
• Proven leadership, coaching, communication, problem-solving, and team development skills.

Responsibilities

• Lead branch operations with a focus on operational excellence, compliance, security, and an outstanding member experience.
• Coach team members to identify opportunities, deepen relationships, and deliver comprehensive financial solutions.
• Resolve complex member concerns and service escalations with professionalism and accountability.
• Ensure branch standards, controls, and risk management are followed to protect assets and maintain service standards.
• Lead adoption of AI and emerging technology to improve performance and member experience.

Skills

Leadership

Branch operations

Sales leadership

Relationship management

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Elements Financial in Indianapolis, IN is seeking a Branch Manager to lead all aspects of branch operations, sales performance, and member experience. You will develop your team, manage relationships with local businesses and partners, and drive growth while ensuring compliance and risk controls.

The role emphasizes coaching, community engagement, and delivering comprehensive financial solutions across consumer and business banking products.