Assistant Branch Manager: Lead, Grow & Coach

Regional Finance (Regional Management Corp.); Indianapolis (IN); On-site; USD 40,000 - 73,000; Full time

Benefits offered by this job

G.O.A.L. Training Program

CARE Fund

Health Insurance

Dental, Vision, Disability, Life

401(k) Plan with 4% match

PTO 17 days

Job summary

Regional Finance in Indianapolis, IN is seeking a dynamic Assistant Manager to drive loan sales and deliver personal service to customers in person and by phone. You will lead outreach efforts, advise clients on financial options, and help teammates grow through coaching.

This on-site role offers a pathway into leadership within a fast-moving, omnichannel lender. The position emphasizes proactive sales, accurate underwriting, and a customer-focused approach to improve lives through responsible

Qualifications

• 3+ years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High School Diploma or equivalent.
• Valid driver’s license and reliable, insured transportation.

Responsibilities

• Exceed individual and branch-level loan sales targets, driving volume and conversion through proactive customer outreach and follow-up.
• Build and maintain relationships by engaging customers throughout the full loan lifecycle and recommending tailored financial solutions.
• Assist in the training and coaching of new team members, providing a culture of growth for yourself and your team.
• Apply credit underwriting techniques and sales tools to drive informed lending decisions.
• Manage early-stage delinquent consumer loan accounts (1-30 days past due) through outbound calls, texts, and emails, working with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in all lending activities.
• Clearly educate and inform customers on loan terms and optional products, ensuring they have a thorough understanding of their options.
• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.

Skills

Sales experience

Cash handling

Valid driver's license

Bilingual Spanish/English

Education

High school diploma

Associates or Bachelors degree

Job description

Regional Finance in Indianapolis, IN is seeking a dynamic Assistant Manager to drive loan sales and deliver personal service to customers in person and by phone. You will lead outreach efforts, advise clients on financial options, and help teammates grow through coaching.

This on-site role offers a pathway into leadership within a fast-moving, omnichannel lender. The position emphasizes proactive sales, accurate underwriting, and a customer-focused approach to improve lives through responsible