Branch Leader: Elevate Member Experience & Growth

Mountain America Credit Union; Gilbert (AZ); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Starting competitive pay

Location allowance: +$2 per hour

Spanish language incentive: +$1 per hr

Benefits: medical and dental

Paid time off and holidays

Matching 401K

Tuition assistance

Professional development

Job summary

Mountain America Credit Union is hiring an Assistant Branch Manager in Gilbert, AZ. This leadership role focuses on coaching staff, delivering exceptional member experiences, and driving branch performance.

The position carries supervisory responsibilities and requires knowledge of lending processes, cash handling, and compliance within a dynamic financial setting. The Assistant Branch Manager will lead a team, work with partners across the organization, and support the Branch Manager in

Qualifications

• Two-year college degree or equivalent required.
• Minimum 3+ years in financial industry, with at least 1 year in lending.
• Strong leadership and coaching skills to develop branch staff.

Responsibilities

• Coach and develop branch staff to deliver exceptional member experience.
• Partner with internal teams to serve membership and develop others.
• Oversee daily branch operations, cash handling, and compliance.

Skills

Leadership

Coaching

Sales orientation

Customer service

Communication

Education

Two-year college degree

Tools

Microsoft Office

Symitar

Job description

Mountain America Credit Union is hiring an Assistant Branch Manager in Gilbert, AZ. This leadership role focuses on coaching staff, delivering exceptional member experiences, and driving branch performance.

The position carries supervisory responsibilities and requires knowledge of lending processes, cash handling, and compliance within a dynamic financial setting. The Assistant Branch Manager will lead a team, work with partners across the organization, and support the Branch Manager in