Branch Growth & People Leader

OneAZ Credit Union; Prescott Valley (AZ); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Paid holidays

Floating holidays

Personal days

Vacation days

Sick time

Job summary

OneAZ Credit Union in Prescott Valley, AZ is hiring an Assistant Branch Manager located at 7111 Pav Way, Prescott Valley. The role coaches, develops, and empowers branch associates while exceeding member expectations and supporting growth.

You’ll lead a team, manage budgets, approve loans, and engage with the community to strengthen local relationships. Qualifications include a high school diploma, 1–3 years in customer service/sales, compliance experience, cash handling, and strong

Qualifications

• High School Diploma or GED required.
• 1–3 years' related experience in a customer service, sales, or client-facing role.
• Experience with policy and procedure compliance and management.
• One year of cash handling preferred, ideally at a financial institution.
• Strong relationship-building and client-focused sales skills.

Responsibilities

• Assists Branch Manager in directing and coordinating activities to implement Credit Union’s policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
• Directs activities involving establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Assists in establishing procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Assists Branch Manager in developing branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Partners with Branch Manager to conduct community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
• Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
• Maintains branch reports for internal use, the Board of Directors, and Corporate Officers.
• Assists Branch Manager with the preparation and monitoring of annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Opens, secures, and closes branch as needed.

Skills

Customer service

Sales

Leadership

Cash handling

Relationship-building

Written communication

Communication

Education

High School Diploma or GED

Job description

OneAZ Credit Union in Prescott Valley, AZ is hiring an Assistant Branch Manager located at 7111 Pav Way, Prescott Valley. The role coaches, develops, and empowers branch associates while exceeding member expectations and supporting growth.

You’ll lead a team, manage budgets, approve loans, and engage with the community to strengthen local relationships. Qualifications include a high school diploma, 1–3 years in customer service/sales, compliance experience, cash handling, and strong