Branch Leader: Elevate Customer Experience & Growth

Citizens Bank; Parma (OH); On-site; USD 81,000 - 111,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Job summary

Citizens Bank is seeking a Branch Manager in Parma, Ohio, to lead a dynamic team focused on exceeding customer expectations and driving sales performance. The ideal candidate will have strong leadership skills, sales management experience, and a commitment to fostering a customer-centric culture.

The Branch Manager will be instrumental in developing team members, connecting with the local community, and ensuring that branch goals are exceeded. This role offers a competitive salary, benefits, and a chance to make a meaningful impact.

Qualifications

• 4 years sales management experience in a Retail or Branch Banking environment.
• Proven ability to coach and develop to drive sales excellence.
• Successful record of managing objectives in a profit and loss environment.

Responsibilities

• Lead branch performance, sales growth, and customer experience.
• Create and sustain a strong customer-centric culture.
• Connect with the local community to cultivate relationships.

Skills

Leadership experience

Sales management experience

Customer service

Community partnerships

Education

High School diploma or equivalent

Associate's or Bachelor's degree

Job description

Citizens Bank is seeking a Branch Manager in Parma, Ohio, to lead a dynamic team focused on exceeding customer expectations and driving sales performance. The ideal candidate will have strong leadership skills, sales management experience, and a commitment to fostering a customer-centric culture.

The Branch Manager will be instrumental in developing team members, connecting with the local community, and ensuring that branch goals are exceeded. This role offers a competitive salary, benefits, and a chance to make a meaningful impact.