Branch Banking Leader: Growth & Client Experience Champion

Flagstar Bank; Mayfield Heights (OH); On-site; USD 59,000 - 99,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank is seeking a Branch Banking Leader in Mayfield Heights, OH to coach a high-performing branch team toward sales growth and exceptional client service, while delivering operational excellence and compliant processes.

You will drive market growth by building primary client relationships, leading staff development, and executing branch initiatives. The role emphasizes sales leadership, client education, risk awareness, and delivering on the bank's service promise.

Qualifications

• Experience in leading branch-level sales initiatives.
• Strong coaching and mentoring capabilities.
• Proven ability to build and maintain client relationships.

Responsibilities

• Drive market growth of branch deposits, loans, and non-interest income.
• Lead and coach branch teams on sales initiatives and customer engagement.
• Ensure operational excellence and compliance in all branch activities.
• Develop talent and manage performance, staffing, and training.

Skills

Sales Leadership

Coaching

Relationship Building

Operational Excellence

Team Leadership

Education

High School Diploma or GED

Undergraduate Degree preferred

Job description

Flagstar Bank is seeking a Branch Banking Leader in Mayfield Heights, OH to coach a high-performing branch team toward sales growth and exceptional client service, while delivering operational excellence and compliant processes.

You will drive market growth by building primary client relationships, leading staff development, and executing branch initiatives. The role emphasizes sales leadership, client education, risk awareness, and delivering on the bank's service promise.