Branch Leader: Drive Member Experience & Growth

Honor Credit Union; South Haven Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

401k matching

Paid time off

Job summary

Honor Credit Union is seeking a Branch Manager in South Haven, MI to lead a team and ensure exceptional member experiences. You will drive daily operations, partner with community development, and coordinate with Real Estate and Business Services to support growth. This full-time role requires strong leadership and a commitment to our member promise.

Join our friendly, values-driven culture and help members achieve financial success with a smile.

Qualifications

• Leads the team to achieve goals that impact the organizational strategies and initiatives and supports the Member Promise.
• Accountable for driving an exceptional member and team experience while ensuring the day-to-day operations are being met.
• Partners with the Community Development Officer to identify opportunities to build business and achieve member growth, deposits and loan goals.
• Collaborates with Real Estate and Business Services teams to achieve a seamless experience for members and prospective members.
• Coaches, develops and trains team with practical methods to ensure the team is well prepared to provide solutions to members.

Responsibilities

• Leads the team to achieve goals that impact the organizational strategies and initiatives and supports the Member Promise.
• Accountable for driving an exceptional member and team experience while ensuring the day-to-day operations are being met.
• Partners with the Community Development Officer to identify opportunities to build business and achieve member growth, deposits and loan goals.
• Collaborates with Real Estate and Business Services teams to achieve a seamless experience for members and prospective members.
• Coaches, develops and trains team with practical methods to ensure the team is well prepared to provide solutions to members.

Skills

Leadership

Customer service

Team coaching

Financial knowledge

Education

Associate's degree in Business

Job description

Honor Credit Union is seeking a Branch Manager in South Haven, MI to lead a team and ensure exceptional member experiences. You will drive daily operations, partner with community development, and coordinate with Real Estate and Business Services to support growth. This full-time role requires strong leadership and a commitment to our member promise.

Join our friendly, values-driven culture and help members achieve financial success with a smile.