Branch Leader: Drive Growth & Exceptional Client Experience

PNC; Mount Vernon (MD); On-site; USD 70,000 - 117,000; Full time

Benefits offered by this job

Health coverage

Dental and vision insurance

401(k) with match

Pension plan

Job summary

PNC is seeking a Branch Manager to lead our Princess Anne, MD branch. You will drive branch performance, deliver an omni-channel experience, and coach a high-performing team to achieve sales and service goals.

The role emphasizes risk management, customer loyalty, and collaboration with ecosystem partners to grow local revenue and community impact. This position requires leadership, integrity and a focus on client financial well-being.

Qualifications

• 3+ years of related branch experience.
• Education may be substituted with equivalent experience.
• Notary Public may be required as part of licensing requirements.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Provide consultative banking solutions to clients for financial well-being.
• Build a high-performing team through onboarding, coaching and development.
• Ensure risk management, regulatory compliance and operational excellence.
• Collaborate with ecosystem partners to grow share-of-wallet.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC is seeking a Branch Manager to lead our Princess Anne, MD branch. You will drive branch performance, deliver an omni-channel experience, and coach a high-performing team to achieve sales and service goals.

The role emphasizes risk management, customer loyalty, and collaboration with ecosystem partners to grow local revenue and community impact. This position requires leadership, integrity and a focus on client financial well-being.