Branch Leader: Grow Revenue & Elevate Customer Experience

Pittsburgh Tomorrow; Pennsylvania; In loco; USD 75.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with employer match

Paid time off

Parental leave

Descrizione del lavoro

PNC's Malvern, PA-based branch is seeking a Branch Manager to lead all aspects of branch performance, drive revenue, and deliver a differentiated client experience in an omni-channel environment.

You will coach a high-performing team, manage risk and regulatory compliance, and collaborate with ecosystem partners to support financial well-being for customers. This in-office role emphasizes talent development and an inclusive workplace.

Competenze

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years of related experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Mansioni

• Leading all aspects of branch performance to drive revenue and customer loyalty in an omni-channel environment.
• Utilizing a branded sales process to achieve sales targets and grow branch revenue with consumer and business households.
• Coaching the team to deliver a differentiated client experience and facilitate technology-enabled interactions.
• Overseeing talent acquisition, onboarding, coaching, and development to ensure high performance and inclusive culture.
• Managing risk, regulatory compliance, and adherence to policies and procedures.

Conoscenze

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Formazione

No Degree

Descrizione del lavoro

PNC's Malvern, PA-based branch is seeking a Branch Manager to lead all aspects of branch performance, drive revenue, and deliver a differentiated client experience in an omni-channel environment.

You will coach a high-performing team, manage risk and regulatory compliance, and collaborate with ecosystem partners to support financial well-being for customers. This in-office role emphasizes talent development and an inclusive workplace.