Omni-Channel Branch Leader & Growth Coach

PNC; Upper Township (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

PNC in Ocean City, NJ seeks a Branch Manager to lead all aspects of branch performance, drive revenue, and deliver an exceptional omni-channel customer experience.

You will build a high-performing team, coach staff, manage risk and compliance, and partner with ecosystem players to grow consumer and business banking. This in-office role emphasizes leadership, talent development, and a focus on customer financial well-being in a collaborative, inclusive environment.

Qualifications

• Knowledge, skills, and abilities for a Branch Manager role as described in the posting.

Responsibilities

• Lead all aspects of branch performance and service delivery.
• Drive revenue and customer loyalty through consultative interactions.
• Coach a high-performing branch team through onboarding and development.
• Ensure risk management and regulatory compliance.
• Cultivate partnerships with ecosystem partners to grow business banking.

Skills

Customer Focused

Managing Risk

Decision Making

People Management

Proactive Behavior

Results-Oriented

Branch Banking Services

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Job description

PNC in Ocean City, NJ seeks a Branch Manager to lead all aspects of branch performance, drive revenue, and deliver an exceptional omni-channel customer experience.

You will build a high-performing team, coach staff, manage risk and compliance, and partner with ecosystem players to grow consumer and business banking. This in-office role emphasizes leadership, talent development, and a focus on customer financial well-being in a collaborative, inclusive environment.