Branch Leader - Growth, Service & Team Enablement

PNC Financial Services Group, Inc.; Matawan (NJ); On-site; USD 84,000 - 140,000; Full time

Job summary

PNC is seeking a Branch Manager based in the Aberdeen-Matawan area to lead daily branch operations, drive revenue, and enhance the customer experience. You will coach a high-performing team, ensure compliance, and foster an inclusive workplace while delivering a differentiated omnichannel experience for clients.

The role emphasizes people management, risk oversight, and delivering financial well-being through consultative interactions with customers and business partners.

Qualifications

• 3+ years of related branch banking experience.
• Ability to manage risk and ensure compliance.
• Strong leadership and coaching capabilities.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty.
• Utilize a branded sales process to achieve sales targets and loyalty.
• Manage and coach to deliver a differentiated client experience.
• Drive employee experience through onboarding and development.
• Mitigate risk and ensure regulatory compliance within the branch.
• Oversee onboarding, coaching and development of branch team members.

Skills

Accountability

Banking

Client Counseling

Customer Experience (CX)

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager based in the Aberdeen-Matawan area to lead daily branch operations, drive revenue, and enhance the customer experience. You will coach a high-performing team, ensure compliance, and foster an inclusive workplace while delivering a differentiated omnichannel experience for clients.

The role emphasizes people management, risk oversight, and delivering financial well-being through consultative interactions with customers and business partners.