Branch Leader: Drive Growth & Customer Experience

PNC; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

PNC is seeking a Branch Manager in Philadelphia at the Convention Center branch. You will lead branch performance, drive revenue through consultative client interactions, and manage risk in a fast-paced omni-channel environment.

You will build and coach a high-performing team while fostering an inclusive culture and leveraging ecosystem partnerships to expand business banking objectives. The role requires strong leadership, over 5 years of related experience with at least 2 years in supervision,

Qualifications

• Accountability and customer-focused mindset.
• Experience in banking, client counseling, and driving loyalty.
• Proven leadership and people-management abilities.

Responsibilities

• Lead and execute a branded sales process to meet targets.
• Grow branch revenue via consumer/business growth and partnerships.
• Coach staff to deliver consultative service and financial guidance.
• Ensure risk management and regulatory compliance.
• Foster an inclusive, high-performing team and talent development.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager in Philadelphia at the Convention Center branch. You will lead branch performance, drive revenue through consultative client interactions, and manage risk in a fast-paced omni-channel environment.

You will build and coach a high-performing team while fostering an inclusive culture and leveraging ecosystem partnerships to expand business banking objectives. The role requires strong leadership, over 5 years of related experience with at least 2 years in supervision,