Branch Leader: Drive Customer Experience & Growth

U.S. Bank; Huntersville (NC); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Branch Manager in Huntersville, NC to lead a team, drive exceptional customer experience, and ensure regulatory compliance. This role requires coaching and mentoring staff to meet branch goals and uphold bank standards.

You will collaborate with partners in wealth, business banking, mortgage, and payments to provide tailored financial solutions while expanding the local customer base and promoting U.S. Bank products.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3–4 years of experience in sales, retail management, or banking.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor and train team members, using independent judgement as needed.
• Identify financial resources for customers and guide them to suitable products and services through collaboration with partners.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree

Job description

U.S. Bank is seeking a Branch Manager in Huntersville, NC to lead a team, drive exceptional customer experience, and ensure regulatory compliance. This role requires coaching and mentoring staff to meet branch goals and uphold bank standards.

You will collaborate with partners in wealth, business banking, mortgage, and payments to provide tailored financial solutions while expanding the local customer base and promoting U.S. Bank products.