Branch Leader: Develop Teams, Elevate Member Experience

Sun Community Credit Union; Indio (CA); On-site; USD 73,000 - 110,000; Full time

Job summary

Sun Community Federal Credit Union seeks a Branch Manager to lead day-to-day branch operations, develop a high-performing team, and drive exceptional member service. You will establish business plans, monitor performance, and manage expenses to meet targets while fostering community engagement.

The role emphasizes leadership, accountability, and strategic execution to deliver strong financial results and maintain Sun’s values across the local market.

Qualifications

• 2-year college degree, or equivalent work experience.
• Minimum of 3 years of management experience in a financial institution or similar environment.
• CUNA Certified Credit Union Financial Counselor or similar certification is preferred.

Responsibilities

• Lead, coach, and develop branch staff with a people-first culture.
• Oversee daily branch operations, ensuring efficiency and service quality.
• Drive branch sales by growing member relationships and product usage.
• Build community partnerships to grow local market presence.
• Ensure compliance with laws, regulations, and internal policies.
• Share best practices and stay informed on industry trends.

Skills

Leadership & People Development

Member Focus

Business Acumen

Results Orientation

Relationship Building

Problem Solving & Decision Making

Integrity & Accountability

Education

2-year college degree or equivalent

Tools

Microsoft Office

Reporting tools

Financial analysis tools

Job description

Sun Community Federal Credit Union seeks a Branch Manager to lead day-to-day branch operations, develop a high-performing team, and drive exceptional member service. You will establish business plans, monitor performance, and manage expenses to meet targets while fostering community engagement.

The role emphasizes leadership, accountability, and strategic execution to deliver strong financial results and maintain Sun’s values across the local market.